Evaluation Based on Completeness of Strategy, Performance and Reach in New Business-Critical Market Category

Responsive Named Leader in Aragon Research Globe for Strategic Response Management, 2025

Media Contact:
Peter Rydell
Big Valley Marketing for Responsive
prydell@bigvalley.co

Responsive, the leader in AI-powered Strategic Response Management (SRM) software, today announced it has been named a leader by Aragon Research, Inc. in its inaugural Aragon Research Globe™ for Strategic Response Management, 2025¹. Aragon’s report characterizes Strategic Response Management (SRM) as a new software category focused on critical business processes that involve providing information to buyers and providers via Requests for Proposals (RFPs), Requests for Information (RFIs), surveys and more.

Aragon positioned Responsive as a leader after a comparative evaluation of 14 vendors along three dimensions: (a) strategy, including vendors’ ability to provide the capabilities customers want and to recognize where the market is headed; (b) performance, including vendors’ ability to sell and support the product offering or service; and (c) reach, measuring vendors’ ability to deliver nationally, internationally or globally.

“The publication of the first annual Globe for Strategic Response Management by Aragon Research highlights that SRM is quickly becoming the next ‘must have’ SaaS go-to-market solution for organizations trying to drive growth effectively and efficiently,” said Responsive CEO Ganesh Shankar. “We are thrilled to be named a leader in the report and believe our position is a reflection of the tangible value we’re delivering to our more than 2,000 customers including 25 of the Fortune 100, as well as our continued innovation with our SRM platform — especially our use of AI throughout our history.”

AI has been foundational to Responsive’s platform since the company’s inception and is grounded in three design principles: human-centricity, privacy, and trust. The company’s most recent platform release, announced at Responsive Summit24, is built on a rich foundation of organizational knowledge and includes advanced GenAI capabilities that help teams generate first drafts of entire proposals in minutes and leverage trusted information to confidently answer ad hoc questions in real time.

Using Responsive AI, JAGGAER, a global leader in enterprise procurement and supplier collaboration, increased win rates by double-digits and achieved 15x ROI within three months of deployment. Healthcare technology provider NetSmart submitted 67% more proposals, 10x faster, without increasing headcount. And Microsoft credits Responsive for giving its proposal team — which delivered $10.4 billion in revenue last fiscal year — the knowledge they need to close deals quickly and effectively.

To download the full report, visit the Aragon Research Globe™ for Strategic Response Management, 2025 page.

About Responsive

Responsive (formerly RFPIO) is the global leader in Strategic Response Management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to drive profitable growth, mitigate risk and improve employee experiences. Nearly 2,000 customers have standardized on Responsive to respond to RFPs, RFIs, DDQs, ESGs, security questionnaires, ad hoc information requests and more. Responsive is headquartered in Portland, OR, with additional offices in Kansas City, MO and Coimbatore, India. Learn more at responsive.io.

Aragon Research does not endorse vendors, or their products or services that are referenced in its research publications, and does not advise users to select those vendors that are rated the highest. Aragon Research publications consist of the opinions of Aragon Research and Advisory Services organization and should not be construed as statements of fact. Aragon Research provides its research publications and the information contained in them "AS IS," without warranty of any kind.

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